The COVID-19 pandemic forced parties to be more restrained, both at Christmas time and on New Year’s Eve. As a result, virtual gatherings multiplied, leading WhatsApp to break records. According to Facebook, there were about 1.4 billion, calls made on the app on December 31.
The number represents a new maximum for the messaging application. Note that, in the previous year, the value had been 50% lower than the one now reached, a difference that is justified, of course, because, at the date, a pandemic has not yet been declared. It is important to underline, however, that the number is higher than that recorded during the initial phase of the pandemic.
On Facebook Messenger, the volume of group video calls was also the highest ever.
Technological indicates although more than 55 million direct payments were made between Facebook and Instagram.
To cope with traffic, the company admits that it had to make some technical adjustments that would allow it to maintain the level of efficiency in all the applications it offers. The effort also involved the deployment of technical support teams that remained vigilant throughout December 31.
This is yet another example of how the internet has enabled people to maintain their routines and events, albeit at a distance. In Portugal, operators registered increases in almost all types of traffic, throughout the year.