The services we use on the Internet are always dependent on the use of an account and a password. This is the security we are able to have, and can often be complemented with some additional protection mechanisms.
Whenever an account for one of these services is compromised, there are some steps and procedures to be followed to restore security. In the case of Spotify, the biggest music streaming service on the Internet, it’s just 2 simple steps.
As much as he tries to be protected, the user does not always achieve this goal. Control of your data sometimes falls into the hands of third parties who just want to profit from it. After problems arise, action is needed. These are the essentials on Spotify.
# 1 - Change the Spotify account password
Whenever they detect or suspect that the Spotify account is compromised, the first logical step is to change the password to access the account. For that they just need to access this link and then enter the email address and fill in the captcha.
An email will be sent immediately to proceed with the password change process. If access to Spotify is done with a Facebook, Apple or Google account, the password must be changed immediately, but using the corresponding service.
# 2 - Log out of all devices
With access control re-established, by changing the password, it's time to expel any unwanted user. Spotify has the right tool in dedicated page to the user's profile, being simple to use.
Here, at the end, they find the option Exit all devices, which they must charge. Its task is obvious and will immediately give the user what they are looking for. Without asking for confirmation, the account will be removed from all devices, and the user must then authenticate again.
With these two simple measures, Spotify account control will be re-established. It remains then to try to discover the source of the problem and remedy it so that it does not happen again in the future, thus being protected.