According to a leak, Zoom plans to start offering an e-mail service and a calendar management program to reinforce its presence among consumers who already use its video conferencing solution. Zoom has not officially confirmed these plans, but the The Information reveals that in early January, e-mail should reach the first users.
Zoom’s managers seem to want a completely new platform, with video calls, email and productivity tools in one place, as a way to offer a closed solution to their customers.
With the return to the office, the arrival of vaccines against Covid-19 and with Microsoft’s offers with Teams and Google with Meet gaining traction among users, Zoom will have to move and reinvent itself in order to maintain itself profitable even after the end of the pandemic.
In the field of email, competition is fierce, with Outlook and Gmail dominating, so Zoom’s product will have to be innovative to be attractive.