With the arrival of 2021, many new features also entered in various sectors. In the banking area, a new payment services law will come into force. This new one may have an impact on the purchase of digital content for Playstation 4 and PlayStation 5 over the next few months.

Find out why and what you can do.

Do you have a PS4 / PS5?  Attention to the new payment services law

The new version of the Payment Services Directive (DSP2) updates and complements the rules established by DSP1. The law in question was created to increase security in online payments, ensuring that the person making the online transaction is the holder of the payment method.

The new rules seek to:

  • Contribute to a more integrated and efficient European payments market;
  • Make payments safer and more efficient;
  • Foster a level playing field between payment service providers;
  • Strengthen consumer rights;
  • Promote the adoption of innovative payment services.

Do you have a PS4 / PS5?  Attention to the new payment services law

Banks, credit card operators and payment institutions are currently adapting their security measures to meet the standards required by DSP2.

The new safety standard is known as 3DS. 3DS will require buyers to undergo an additional security check on the payment transaction, such as entering a unique password (received on the mobile phone) or answering a security question.

PS4 / PS5 problems due to DSP2 ...

While the changes are being adopted, Sony has already mentioned that 3DS authentication failures may occur, which may result in the refusal of payments made for console games, including PS4 and PS5.

We hope that these failures will have a greater impact on credit and debit cards than on PayPal and other payment methods we accept. The use of gift cards will not be affected.

Sony says that users should continue to make transactions on the console using PayPal or another alternative payment method. They can also buy vouchers to load their wallet and then use the funds for their purchases.

Alternatively, the version of the Playstation Store that is not on the consoles - accessible via computers or mobile devices - should not be affected by the 3DS implementation process.

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